Marek korczynski biography of barack

Sociology of service work. I examine how work is structured for service workers, and how service workers experience, and respond to these structures. Theoretically, I have put forward a model of a customer-oriented bureaucracywhich positions service work organization as informed by dual and potentially contradictory logics those of rationalisation and that of customer-orientation. In service work, we must consider not only production relations, but also relations of consumption, and I have argued that consumption in service interactions is framed by the promotion of an enchanting myth of customer sovereignty. I am examining how far the customers appear as alienating figures to service workers and how far there are spaces for the social embedding of relations between service workers and customers.

Music and work. Motivated by the curious fact that popular music barely alludes to the arena of work, even though we spend so much of our lives at work, I have examined meetings of music and work. With colleagues, I have charted the social history of music in the workplace, resulting in the book, Rhythms of Labour (Cambridge University Press), which also has a companion CD. I have also conducted an ethnography of the role of music in workplace relations, resulting in the book, Songs of the Factory (Cornell University Press), which was shortlisted for the BBC/British Sociological Association Ethnography of the Year award in 2014.

Marek is currently collaborating on the following projects:



Marek is currently supervising the following Research Students:

Fabian Maier
Joe Kearsey
Matthew Wilson
Peter James Carter
Priyanka Vedi
Teju Limbu